LaptopMitra

Lifetime Buyback Guarantee

We promise to buy back your laptop at an assured price, anytime within 36 months of your purchase.

Assured Buyback Value

Ownership Period Buyback Value (%) Example (Laptop Price ₹30,000)
0 - 6 Months 70% ₹21,000
6 - 12 Months 60% ₹18,000
12 - 18 Months 50% ₹15,000
18 - 24 Months 40% ₹12,000
24 - 30 Months 30% ₹9,000
30 - 36 Months 20% ₹6,000

* Buyback value is calculated on the base invoice value (excluding taxes and accessories).

1. Eligibility Criteria

  • The laptop must be in working condition (switches on, boots into OS).
  • Original invoice must be produced at the time of buyback request.
  • The buyback request must be raised within 36 months from the date of purchase.
  • The device should not have any critical hardware failure (Motherboard dead, Screen broken).

2. Condition & Deductions

The assured price assumes the laptop is in "Good" condition. Deductions may apply for the following:

Functional Issues

Keyboard keys not working, Battery dead (holds 0 charge), Speaker crackling, WiFi issues.

Physical Damage

Cracked screen, Broken hinges, Major dents on body, Missing rubber feet.

Accessories

Missing original charger/adapter will result in a deduction of ₹800 - ₹1500 depending on the model.

3. How to Claim

  1. Login to your account and go to "My Orders".
  2. Select the laptop you wish to sell and click "Claim Buyback".
  3. Fill in the self-assessment form regarding the current condition.
  4. Our executive will visit for physical verification within 48 hours.
  5. Once verified, the amount will be transferred to your bank account instantly.